U Vape Friendly Vape Shop logo
U Vape Friendly Vape Shop logo

All articles

When Will I Received My Refund?Updated 2 years ago

Refunds Processed on Credit Card

Once we've issued your refund, the waiting period to receive your money is determined by your credit card issuer or financial institution. The industry average posting time for credit card payments and refunds is usually 5-7 business days in Canada.

Unfortunately, our team does not have any information relating to holds of funds, or failed transactions. If in doubt, please contact your financial institution or card issuer for details.


Refunds Processed by Interac E-Transfer

Once we receive confirmation of the order being cancelled, refunds are issued within 1-2 business days. If you've received a notification that your order has been cancelled, and more than 2 business days has passed, please get in touch with us.

Was this article helpful?
Yes
No